Managing agents should adhere to these key principles:
* Manage the property on behalf of the landlord
* Manage third party suppliers to carry out those operations that property managers do not do themselves
* Provide a primary duty of care to the landlord, secondary responsibility to the occupiers and, in some cases, a duty of care to parties providing finance for the properties being managed
Commercial property managers' core duties include:
* Liaising with and reporting to the landlord
* Collecting monies
* Clients' accounts
* Dealing with defaulting occupiers
* Service charges
* Deposits held
* Managing the building(s)
* Management policies
* Insurance relating to the property
* Liaising with occupiers
* Energy management
* Building management systems (IT)
* Health and safety/fire safety
* Management fees
Commercial property managers can also become involved in:
* Acquisition and sale support and advice
* Rent reviews; rating reviews
* Letting agency advice
* Dilapidations advice
* Specialist issues such as the management of mixed-use developments
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